Privacy Policy

Effective Date: October 5, 2026

The Appliance Technician respects your privacy and is committed to protecting the personal information you provide to us through our website, telephone communications, text messaging, and appliance repair services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone or mobile phone number
  • Service address
  • Appliance and repair information
  • Appointment and scheduling information
  • Information submitted through our website contact or appointment forms
  • Communications you send to us by telephone, email, or text message

We use this information to respond to inquiries, schedule and manage service appointments, provide appliance repair services, communicate regarding requested services, provide customer support, and operate our business.

SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages from The Appliance Technician, we may use your number to communicate with you regarding service inquiries, appointment scheduling, appointment confirmations, technician or service updates, repair information, customer service, and other communications related to services you have requested.

Message frequency may vary depending on your interaction with us. Message and data rates may apply.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile information and SMS opt-in consent will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that assist us in delivering communications and operating our business. Such providers may process information only as necessary to provide services on our behalf and are not permitted to use SMS opt-in information for their own marketing purposes.

SMS Consent

Consent to receive text messages is voluntary and is not a condition of purchasing goods or services from The Appliance Technician.

You may opt out of receiving text messages at any time by replying STOP to a message from us. You may reply HELP for assistance.

How We Use Your Information

Information collected by The Appliance Technician may be used to:

  • Schedule and confirm appliance repair appointments
  • Respond to service requests and questions
  • Communicate regarding an existing or requested service
  • Provide appointment reminders and service updates
  • Contact you regarding estimates, repairs, parts, or completed services
  • Maintain business and customer service records
  • Improve our website, services, and customer experience
  • Comply with applicable legal and regulatory requirements

Information Sharing

We do not sell personal information.

We may disclose information to service providers when reasonably necessary to operate our business, provide requested services, process communications, maintain our website, or comply with legal obligations.

SMS opt-in information and consent are excluded from such sharing for marketing or promotional purposes.

Data Security

We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no internet, electronic storage, or communications system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. The Appliance Technician is not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

The Appliance Technician
1324 Destin Street
Mandeville, LA 70448
Email: [email protected]